Reference

pragmatic8 Privacy Policy For Your Account

Our Privacy Policy explains what pragmatic8 collects when you open an account, sign in from a mobile browser, or check wallet status through DANA, OVO, GoPay and QRIS.

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How Wallet Data Is Used In Indonesia

pragmatic8 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy covers details you provide during account opening, including your contact details, login credentials and phone verification status. We also receive operational records when you select DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, such as the payment route, amount, reference and

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status needed to match activity to your account. We use device and browser signals to keep sign-in sessions working and to investigate unusual access, not to create unrelated profiles. If you contact us about a receipt or wallet status, the support conversation can be linked to
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the relevant account record. We may share necessary details with payment or technical service providers that help process these actions, subject to applicable requirements. Access to pragmatic8 and related data handling depends on local law or is available where local law permits. We may update this
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Privacy Policy when our handling changes, with the current version shown on this page.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY SUPPORT

Get Privacy Help Near Your Cashier

A clear contact path matters when an account record or payment reference needs correction. From the account area, use our support route and include the email or phone detail attached to your account; do not send a password or full wallet credentials. If you are in Bandung or elsewhere in Indonesia, the same request path applies, while access remains where local law permits.

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Account request

Use the account support form to ask what personal details we hold, why they are used, or which account step created a particular record.

Cashier query

For DANA, OVO, GoPay or QRIS references, include the transaction date and visible status so we can trace the relevant record without requesting your wallet password.

Access concern

If a mobile sign-in or phone verification step looks unfamiliar, contact support through the account path and describe the device behaviour before changing further account details.

DATA CONTROL

Mobile Login And Account Privacy

We manage this policy around the moments that create account records: opening an account, verifying a phone, signing in on mobile, checking a wallet and contacting support.

What we collect

We may handle account contact details, phone verification results, login events, device signals, support messages and payment references connected with DANA, OVO, GoPay, QRIS or bank transfer.

Why we use it

Those records help us create and secure your account, match a cashier status, respond to a privacy request, investigate access concerns and keep the mobile browser session connected.

Cookies and storage

Cookies or similar browser storage can keep your session and selected settings working. You can review browser controls on your phone, although removing them may require you to sign in again.

Account security

Phone verification and sign-in records help us identify an account session. Keep your password private, sign out on shared devices and contact us if a login record does not look familiar.

Retention approach

We retain records only for the period needed for the stated account, payment, support or legal purpose, then remove or anonymise them when applicable requirements allow.

Changes and requests

Ask us to access, correct or clarify applicable personal data through the account support form. Include your account contact detail so we can verify the request safely.

Privacy Policy Questions About Your Account

These Privacy Policy answers address the account and wallet questions you are most likely to have before opening an account or contacting us. If your situation is not covered, use the support route shown beside the cashier area and provide only the details needed to locate your request.

It covers account details, phone verification, login and device signals, cookies, support messages, and payment references created through DANA, OVO, GoPay, QRIS, bank transfer or a virtual account.

We use phone verification to support account access and identify the correct account when you contact us. It can also help us investigate an unfamiliar sign-in without asking for your password.

Yes. The Privacy Policy covers the payment route, reference, amount and status linked to your account when you use QRIS, DANA, OVO, GoPay, bank transfer or a virtual account.

Use the account support form and identify the account contact detail involved. Tell us which record seems incorrect and why; we may verify ownership before making a change.

Cookies or browser storage can keep your mobile session and selected settings available. You can clear them in your browser controls, but doing so may sign you out or reset preferences.

We keep each record for the period needed for its account, payment, support or legal purpose. When applicable requirements allow, we remove or anonymise it rather than retain it indefinitely.

Access and eligibility depend on local law. Where local law permits, you can open this policy from the site, including on a mobile browser, and use the account support path for a request.

pragmatic8 Privacy Policy For Your Account

Get Privacy Help Near Your Cashier

Account request

Cashier query

Access concern

Mobile Login And Account Privacy

What we collect

Why we use it

Cookies and storage

Account security

Retention approach

Changes and requests

Privacy Policy Questions About Your Account

01 What does the pragmatic8 Privacy Policy cover?

02 Why does pragmatic8 need my phone verification status?

03 Does the Privacy Policy cover QRIS and wallet records?

04 How can I ask pragmatic8 to correct my account data?

05 How do cookies affect pragmatic8 on my phone?

06 How long does pragmatic8 keep personal data?

07 Can I access pragmatic8 and this Privacy Policy anywhere in Indonesia?

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